Home care firm accused of failing to pay minimum wage. Exposing Misconduct.

Home care firm accused of failing to pay minimum wage

May 19, 2019

A firm supplying hundreds of home carers has been accused of failing to pay workers for travel time between appointments, meaning they earn less than the minimum wage, a Guardian investigation can reveal.

Whistleblowers allege that Nationwide Care Services, which has eight branches across the Midlands employing more than 400 staff, does not pay its employees for the time taken to get to and from vulnerable people’s homes to provide care. Carers are also pressured to cut short appointments with elderly people to meet “impossible” rota schedules, the whistleblowers claim.

The allegations, which have been vigorously denied by the company, raise concerns over whether this means carers end up being paid less than the legal minimum.

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